This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or sign up for our newsletter.

What information do we collect?

We collect your email address when you subscribe to our newsletter or fill out a form on our website. We may also collect other information that you voluntarily provide to us, such as your name, phone number, or feedback.

We also use cookies and other tracking technologies to collect information about your browsing activity and preferences on our website. This may include your IP address, browser type, device type, operating system, pages visited, time spent, and other statistics.

How do we use your information?

We use your information for the following purposes:

• To send you periodic text messages and/or emails with news, updates, promotions, and other information that may be of interest to you.

• To communicate key infomration to you regarding your treatment and appointments through text messaging and/or email.

• To improve our website and services by analyzing user behavior and feedback.

• To comply with legal obligations and enforce our terms and conditions.

Text Messaging and Opt-In/Opt-Out Process

1. Text Messaging Consent

By consenting to receive text messages from ALPHA Men’s Health, you are consenting to recieve text messages relating to appointment reminders, health information, and other relevant updates. This service is provided to enhance your experience and ensure you receive timely communication from our clinic.

2. Opt-In Process

When booking an appointment with ALPHA Men’s Health, you will be provided with the option to opt-in to our text messaging service. You must explicitly agree to receive text messages by selecting the opt-in option. Your consent to receive text messages is entirely voluntary, and you may choose not to opt-in without affecting your ability to receive healthcare services from ALPHA Men’s Health.

3. Opt-Out Process

If you wish to stop receiving text messages from us at any time, you can opt-out by:

Replying "STOP" to any text message you receive from us. You may also opt-out by contacting our office by phoning 817-410-7007 or by emailing contact@trt-alpha.com. Once you opt-out, you will no longer receive text messages from us. You can re-enroll in our text messaging service by contacting our office and updating your communication preferences.

4. Message Frequency

The number of text messages you receive may vary based on your healthcare needs and appointments. On average, you may expect to receive up to 2-6 messages per month.

5. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier's plan. You are responsible for any charges incurred from your mobile carrier due to receiving text messages from us.

6. Privacy and Security

We value your privacy and take necessary measures to protect your personal information. Text messages may contain personal health information; thus, we ensure these communications are secure and used solely for the purpose of enhancing your healthcare experience. Your information will not be shared with third parties without your consent, except as required by law.

7. Changes to this Policy

We reserve the right to modify this policy at any time. Any changes will be posted on our website, and if significant changes are made, you will be notified via text message or email.

If you have any questions or concerns regarding our text messaging service or your privacy, please contact us at contact@trt-alpha.com

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption, and other security tools to safeguard your data. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information.

Do we share or sell your information?

We do not share or sell your information to any third parties for marketing purposes. We may share your information with trusted partners who provide services to us or on our behalf, such as hosting providers, email service providers, analytics providers, or payment processors. These partners are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your information if required by law or in response to a valid request from a public authority or law enforcement agency. We may also disclose your information if we believe it is necessary to protect our rights, property, or safety or the rights, property, or safety of others.

What are your choices and rights?

You have the following choices and rights regarding your information:

• You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email or by contacting us at info@tx-trt.com

• You can update or correct your information by contacting us at info@tx-trt.com.

• You can request access to or deletion of your information by contacting us at info@tx-trt.com. We will respond to your request within a reasonable time frame and in accordance with applicable laws.

• You can opt out of cookies and other tracking technologies by adjusting your browser settings or using third-party tools. However, this may affect the functionality and performance of our website.

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our website or services after such notice constitutes your acceptance of the updated policy.

How can you contact us?

If you have any questions or concerns about this policy or our use of your information, please contact us at info@trt-alpha.com